How can we help you?

How does ordering, Shipping and customs importation to Switzerland (non-EU) work?

The order is placed regularly in our online shop, the payment methods work as usual. The packages leave our warehouse after 5–10 working days. We ship with DHL Express or GLS, depending on the size of the package.

For Switzerland, customs duty is mandatory:

The customer bears the customs and processing costs upon import. So far we have not received any negative feedback from our Swiss neighbours – but you should be aware that these costs may be incurred and there may be corresponding delays in delivery.

To make the customs process as smooth as possible, we attach a “customs declaration C23” and the “commercial invoice” to the outside of the parcel. For parcels with a value of goods > 1000 €, we also attach an export accompanying document (ABD). This usually ensures that the parcels do not have to be opened, thus avoiding extra costs.

 

Returns from Switzerland:

Of course, the Swiss also have a 30-day right of return. The customer bears all costs for the return.

TREEHOUSE SCREWS

SCREW ACCESSORIES

Treehouse Assembly Kits

TREEHOUSE ASSEMBLY KITS

TOOLS

SALE

Treehouse Soft Goods - Clothes, Books, Goodies

SOFT GOODS

GERMAN TREEHOUSE SCREW

OUR PRODUCT GUIDE

ATTACHMENT METHODS

SUPPORTING ELEMENTS

what does a platform construction look like treehouse shop

PLATFORM CONSTRUCTIONS

TREEHOUSE DESIGN

Wie groß kann mein Baumhaus werden Gewicht Größe Bau Dimensionen treehouse shop

HOW BIG CAN IT GET?

Brauche ich eine Genehmigung für meinen Baumhaus Bau

BUILDING LAW & PERMIT

TREEHOUSE COSTS

what does a platform construction look like treehouse shop

WHICH TREE IS BEST?

what does a platform construction look like treehouse shop

DO SCREWS HARM THE TREE?

100% MADE IN GERMANY

WE ARE: THE TREEHOUSE SHOP

Treehouse Customer Self Build DIY

WHAT OUR CUSTOMERS SAY

Treehouse Blog

BLOG

WE WILL BUILD YOUR TREEHOUSE!

INSTALLATION INSTRUCTIONS

FAQ

Hi treehouse friends!

We will be happy to help you! Please check our FAQ section first – there, we have already answered the most common questions for you.

In order to be able to advise you optimally, we need:

  • Sketches (drawn by hand is OK)
  • Position and height of the platform
  • Position and size of the treehouse
  • Photos of the trees
  • Tree diameter ø at the height of the platform
  • Tree species
  • Distance between trees (if more than one)
  • Use of the treehouse (many people, public, …)
  • Particularly stormy or snowy region?

 

“Since I often hang in trees or work with loud machines, it’s best to contact me via email. The more concrete your idea and the more detailed the description, the better I can help you – thank you!”

Vitus Wahlländer – Owner of TheTreehouse.Shop

+49 17623339648

www.thetreehouse.shop

Dürnbachstraße 16a, 83727 Schliersee, Germany

Kontaktiere uns!

Gerne helfen wir Dir weiter. Bitte check vorher unseren FAQ-Bereich, dort haben wir die gängigsten Fragen bereits beantwortet.

Um Dich optimal beraten zu können, benötigen wir:

  • Skizzen (gerne von Hand gekritzelt)
  • Lage und Höhe der Plattform
  • Position und Größe des Baumhauses
  • Fotos von den Bäumen
  • Baumdurchmesser ø auf Höhe der Plattform
  • Baumart
  • Abstand der Bäume (falls mehrere)
  • Nutzen vom Baumhaus (viele Personen, öffentlich, …)
  • Besonders Sturm oder Schneereiche Region?

 

„Da ich oft in den Bäumen hänge oder mit lauten Maschinen arbeite, kontaktiere mich am besten via E-Mail. Je konkreter Deine Idee und je detaillierter die Beschreibung, desto besser kann ich Dir weiterhelfen – Danke!“

 

Vitus Wahlländer – Chef 

+49 17623339648

www.thetreehouse.shop

Dürnbachstraße 16a, 83727 Schliersee, Deutschland

0
    0
    Shopping cart
    The cart is empty.Back to shop