SHIPPING | TheTreehouse.Shop

Shipping costs:

Country assignment according to zones

1 No island delivery.

2 Denmark excluding overseas territories, Greenland and the Faeroe Islands. POSTCODE: 3700-3999, 4700 – 4999, 5900 – 5999, 6400 – 6499, 6720, 7600 – 7799, 7900 – 7999, 8590, 8790, 9300 – 9399, 9700 – 9799, 9800 – 9899, 9900 – 9999).

3 France without overseas territories (Postcodes here).

4 No delivery to the British Isles, Northern Ireland, Scottish Highlands, Isle of Man, Guernsey, Jersey

5 No delivery to the following postal code: 00120, 07000-09999, 30100, 38010 – 38099, 39010 – 39099, 47031, 57031-57039, 80073, 80077, 87000 – 89999, 90000-99999.

6 No delivery to the following postal code: 9370, 9400, 9500-9504, 9545, 9555, 9560, 9580, 9600, 9625, 9630, 9650, 9675, 9680, 9700, 9701, 9760, 9800, 9850, 9875, 9880, 9900-9901, 9940.

7 No delivery to the following postal code: 130 00 – 130 99, 450 00 – 479 99, 620 00 – 629 99, 450 00 – 479 99,650 00 – 689 99, 710 00 – 719 99, 760 00 – 989 99.

8 No delivery to the following postal code: (Postcodes here).

9 No delivery to the following postal code: (Postcodes here).

10 No delivery to the following postal code: 07001 – 07999, 35001 – 35999, 38001 – 38999, 51001 – 51999, 52001 – 52999.

11 No delivery to the following postal code: (Postcodes here).

12 No delivery to the following postal code: 3935 – 3999, 4600 – 4999, 5344, 5350, 5353, 5358 – 5359, 5361 – 5363, 6237 – 6239, 6300 – 6319, 6328 – 6353, 6424 – 6425, 6430, 6435, 6447 – 6448, 6451 – 6456, 6500 – 6528, 7500 – 7599, 8800 – 8868, 9400 – 9499, 9700 – 9750.

Countries not listed are not supplied via the shop system – please contact us by e-mail.

Customs:

This is especially true for zone 3 and zone 4: fees for customs handling/presentation tax may apply. The amount of the fees is determined by the responsible customs office and they can be obtained there. All customs duties are paid by the buyer.

Delivery time:

All our offers are valid under the reservation of the delivery possibility. Information about delivery times can be found in the product description of the respective article. For Germany & Austria a delivery time of 4-14 working days applies. Shipping to other countries may take longer, 4-21 working days. Partial deliveries are allowed. Force majeure and other events beyond our control, especially delivery delays of our suppliers, strike, interruption of operations, shortage of material and energy entitle us to extend the delivery by the duration of the delay plus an appropriate start-up time or, as far as it is economically justifiable, to withdraw from the contract in whole or in part.
The customer shall not be entitled to claim damages due to such a withdrawal.

Stock items:

We dispatch our stock goods Monday to Friday, at the latest ten days after receipt of the order. Since we work full-time as tree house builders, it can happen that we are on assembly for several days in a row and cannot ship the goods – we ask for your understanding.

Out of stock – Sold out” -> available again soon:

The article is being manufactured or is already on its way to our warehouse. We will ship the goods as soon as possible as soon as we receive them. Contact us via e-mail & we will take care of your request: info@thetreehouse.shop

A reduction of the delivery time is only possible by express delivery and a special agreement via e-mail or telephone.

If you order several articles, they will be packed and shipped together. If the weight exceeds 30 kg, it is possible that the goods will be divided into several packages – the postman will thank you.

 

Delivery of our packages:

We usually ship our goods with GLS parcel service. After ordering you will receive a tracking number from us to track your shipment.

PLEASE NOTE:

  • Parcels are usually only delivered when the recipient is at home.
  • If the goods are to be deposited, hang out a note for the postman.
  • If the recipient is not at home, a parcel label will be deposited – your parcel will be deposited at a packing station nearby. Now there are two possibilities:
  • You pick up the parcel there personally (ID and signature required)
  • Visit the website of the shipping company (parcel label) and select further delivery options (drop off at the destination, …)

 

Pickup:

The goods can of course also be collected on site. Arrange for this an appointment with us: info@thetreehouse.shop or 0176 / 23339648

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Shipping Service

Free Shipping in EU for orders >1000€ Further shipping information you will find here.

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Secure Payment

Through the integration of PayPal, Amazon Pay and BACS, our payment system is of the highest security standard!

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Made In Germany

As a local family business, we attach great importance to close cooperation with manufacturers and suppliers

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Contact Us at

Whether you have questions about our products or about your project we will be happy to help you: info@thetreehouse.shop

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