Lesezeit: 4 min

Shipping costs:

< 15 kg
(incl. 19% VAT)
15 – 31,5 kg
(incl. 19% VAT)
31,5 – 50 kg
(incl. 19% VAT)
50 – 500 kg
(incl. 19% VAT)
FREE SHIPPING in EU at order value > 1000 €
Zone 1: Europe 9,95 € 19,95 € 29,95 € 39,95 € Free shipping
Zone 2: Europe 19,95 € 29,95 € 39,95 € 49,95 € Free shipping
Zone 3: Switzerland 24,95 € 34,95 € 44,95 € 54,95 € By weight
Zone 4: Europe without EU 29,95 € 39,95 € 49,95 € 59,95 € By weight
Country assignment by zones
Zone 1: Europe Germany 1 , Austria , Denmark 2, France 3, United Kingdom (UK) 4, Italy 5 , Belgium , Monaco , Poland , Slovenia 9 , Luxembourg , Spain 10 , Czech Republic 11 , Hungary 12
Zone 2: Europe Ireland , Finland , Netherlands , Portugal 6 , Romania , Sweden 7 , Slovakia 8 , Estonia , Latvia , Lithuania , Cyprus , Bulgaria , Croatia , Hungary , Greenland
Zone 3: Switzerland Switzerland
Zone 4: Europe without EU Georgia , Albania , Andorra , Belarus , Bosnia Herzegovina , Faroe Islands , Gibraltar , Iceland , Macedonia , Moldova , Norway , Serbia , Turkey , Ukraine , Vatican , Greenland

1 no island delivery.
2 Denmark excluding overseas territories, Greenland and Faroe Islands. PLZ: 3700-3999, 4700 – 4999, 5900 – 5999, 6400 – 6499, 6720, 7600 – 7799, 7900 – 7999, 8590, 8790, 9300 – 9399, 9700 – 9799, 9800 – 9899, 9900 – 9999).
3 France without Overseas Territories (postal code overview here).
4 no delivery to the British Isles, Northern Ireland, Scottish Highlands, Isle of Man, Guernsey, Jersey.
5 no delivery to the following postal codes: 00120, 07000-09999, 30100, 38010 – 38099, 39010 – 39099, 47031, 57031-57039, 80073, 80077, 87000 – 89999, 90000-99999.
6 No delivery to the following postal codes: 9370, 9400, 9500-9504, 9545, 9555, 9560, 9580, 9600, 9625, 9630, 9650, 9675, 9680, 9700, 9701, 9760, 9800, 9850, 9875, 9880, 9900-9901, 9940.
7 no delivery to the following postal code: 130 00 – 130 99, 450 00 – 479 99, 620 00 – 629 99, 450 00 – 479 99.650 00 – 689 99, 710 00 – 719 99, 760 00 – 989 99.
8 no delivery to the following postcode: (postcode overview can be found here).
9 no delivery to the following postcode: (postcode overview can be found here).
10 no delivery to the following postal codes: 07001 – 07999, 35001 – 35999, 38001 – 38999, 51001 – 51999, 52001 – 52999.
11 no delivery to the following postcode: (postcode overview can be found here).
12 no delivery to the following postal code: 3935 – 3999, 4600 – 4999, 5344, 5350, 5353, 5358 – 5359, 5361 – 5363, 6237 – 6239, 6300 – 6319, 6328 – 6353, 6424 – 6425, 6430, 6435, 6447 – 6448, 6451 – 6456, 6500 – 6528, 7500 – 7599, 8800 – 8868, 9400 – 9499, 9700 – 9750.

Not listed countries are not supplied via the shop system.
Please contact us by e-mail in this case.

Inch:

This is especially true for Zone 3 and Zone 4: There may be fees for customs handling/presentation tax. The amount of the fees is determined by the responsible customs office and can be inquired there. All customs duties will be paid by the buyer.

Delivery time:

All our offers are subject to delivery availability. Information about delivery times can be found in the product description of the respective article. For Germany & Austria the delivery time is 4-14 working days. Shipping to other countries may take longer, 4-21 business days. Partial deliveries are permitted. Force majeure and other events for which we are not responsible, in particular delays in delivery by our suppliers, strikes, operational disruptions, material and energy shortages shall entitle us to extend the delivery for the duration of the delay plus a reasonable start-up period or, as far as it is economically justifiable, to withdraw from the contract in whole or in part.
The customer shall have no claims for damages on account of such withdrawal.

ware in stock:

We ship our stock Mondays to Fridays, at the latest ten days after receipt of order. Please keep in mind, that sometimes we are building treehouses abroad fom time to time, so it can come to delays – please respect the almighty business.

“Out of stock – Sold out” -> soon available again:

The item is being made or is already on its way to our warehouse. We will ship the item as soon as we receive it. Contact us via e-mail & we will take care of your request: info@thetreehouse.shop!

 

A shortening of the delivery time is only possible by an express delivery and a special agreement via e-mail or telephone.

If you order several articles, they will be packed and shipped together. If the weight exceeds 30kg, the goods may be divided into several packages – the postman will thank you. The delivery time of the article with the longest delivery time applies.

 

Recycled parcels & packaging material:

We are tree house builders, we are nature lovers – so please don’t be surprised if your screws are delivered in a ‘Pedigree’ or ‘Zalando’ box.

 

Packet delivery:

We usually ship our goods with GLS parcel service. After the order you receive from us a Trackingnummer to be able to track your shipment.

PLEASE NOTE THEM:

  • The parcels are usually only delivered if the recipient is at home.
  • If the goods are to be stored, hang a note for the postman.
  • If the recipient is not on site, a parcel label is deposited – your shipment is deposited at a nearby packing station. Now there are two possibilities:
    1. You pick up the package there (badge and signature)
    2. Visit the shipping agent’s website (parcel label) and select additional delivery options (on-site filing, …)

 

collection:

The goods can of course also be collected on site. Please make an appointment with us for this: info@thetreehouse.shop or 017664727628

Our services
Shipping Service
  • FREE DELIVERY in EU for orders >1000€
  • 30-day money back guarantee
  • Delivery time < 14 days (GER, AT) &lt; 21 days (EU)
  • Further shipping information you will find here.
Made in Germany
As a local family business, we attach great importance to close cooperation with manufacturers and suppliers - our philosophy: highest quality, short delivery routes and personal contact!
Secure Payment
Through the integration of Stripe, AmazonPay, PayPal and ApplePay, our payment system is on the highest security standard
Contact us
Whether you have questions about our products or about your private tree house project - we will be happy to help you: info@thetreehouse.shop
Copyright © 2018 - treehouseshop.de  - All rights reserved.