Installation of our products
How do I find the same mounting height with several screws? How do I find the opposite position / axis alignment of a bolt in the same tree? How many distance rings do I need? Can you simply screw the GTS Allstar into the tree? Which drill do I need to mount the GTS Tree Screws?
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Problems with installation
Overloading the tree screw – what should I do? The black coating is damaged – is that bad? The screw cannot be screwed in – The thread does not grip The sleeve of the GTS Allstar stops when it is turned in, but the shaft continues to turn? The tree is crooked / is inclined / is crooked – can I still fix my tree house?
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Shipping and Return Policy
The package doesn’t arrive?
Shipping to the United Kingdom (UK – England – Brexit)?
Is shipping to Ireland affected by Brexit?
Shipping to Switzerland?
Worldwide shipping – America, South America, Asia, Africa & countries outside Europe?
Right of return?
Complaint – damaged goods
